Communication with Complete Care patients Banner

Understanding the full scope of Complete Dentistry from a patient’s perspective can be challenging.

This can lead to poor acceptance of diagnostic records, treatment, and frustration for the Dentist and team. To avoid this, a Complete Dentist must understand how to “talk the talk” and “walk the walk”. We will cover methods of improving your communication skills during the complete examination, diagnostic records, and treatment presentations. In addition, we will cover skills in handling patient objections during each of these areas. This will help you gain confidence as a complete dentist.

Learning Objectives: 

  1. Demonstrate effective communication skills during the complete examination
  2. Acquire communication skills to help your patient accept diagnostic records
  3. Describe the talking points for a successful treatment presentation
  4. Handle objections and resistance to treatment
Live attendees that participate for the full duration of the presentation are eligible 1 CE credit.

About the presenter 

Neeraj Khanna, D.D.S. is a senior faculty member and study club leader at The Dawson Academy. Dr. Khanna also owns his own practice, Khanna Dentistry, in Geneva, Illinois, which provides comprehensive dental services, including cosmetic and restorative dentistry, tailored to patient’s unique dental health needs and personal goals.

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